Terms of Service

Last updated: July 2, 2026

These Terms of Service (the “Terms”) govern your access to and use of Eventbone, an event-ticketing platform operated by 612 Technologies LLC (“612 Technologies,” “Eventbone,” “we,” “us,” or “our”). Please read them carefully. By creating an account, listing an event, purchasing a ticket, or otherwise using the Services, you agree to these Terms.

1. Acceptance & Eligibility

By accessing or using Eventbone, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract. If you use the Services on behalf of a business, organization, or other entity, you represent that you are authorized to bind that entity to these Terms, and “you” refers to both you and that entity.

Eventbone is operated from the United States and is intended for users located in the United States. We make no representation that the Services are appropriate or available for use outside the United States. If you do not agree to these Terms, do not use the Services.

2. Definitions

• Organizer — a person or entity that creates and lists an Event on Eventbone, defines ticket types and prices, and sells tickets to Buyers.
• Buyer — a person who purchases or reserves one or more tickets to an Event through the Platform.
• Attendee — a person who holds or is named on a ticket and is entitled to attend the associated Event. A Buyer may also be an Attendee.
• Event — any occasion, gathering, activity, or admission for which an Organizer offers tickets through the Platform.
• Platform — the Eventbone websites, hosted buy pages, dashboards, gate/check-in tools, application programming interfaces, and related software provided by 612 Technologies.
• Services — collectively, the Platform and all features, tools, and functionality we make available to Organizers, Buyers, and Attendees.

3. Description of the Service

Eventbone is self-serve, technology-driven event-ticketing software. We provide the tools that let Organizers create Events, define ticket types and pricing, publish a hosted buy page, sell tickets to the public, and check Attendees in at the gate. Buyers use the Platform to browse Events and purchase tickets.

We provide the software and payment-facilitation technology. We do not produce, host, manage, or control Events, and we do not sell tickets as a principal. The Organizer is solely responsible for the Event and for the goods, services, admission, or experience the ticket represents.

4. Roles & Contract Structure

This section is important. Please read it closely.

Eventbone is a technology and platform provider. When a Buyer purchases a ticket, the purchase contract is formed directly between the Buyer and the Organizer of that Event. Eventbone is not a party to that contract. We provide the platform and payment technology that enable the transaction; we do not buy, sell, resell, or take title to tickets, and we are not the merchant of record for the ticket price.

The Organizer alone controls its Event, including the schedule, venue, ticket types, prices, admission terms, entry requirements, event content, cancellation decisions, and all refund decisions. Any promise, representation, or term the Organizer makes about an Event is the Organizer’s responsibility, not ours.

Because Eventbone is not a party to the ticket-purchase contract, any dispute about an Event — including whether it took place, its quality, entry, or a refund — is between the Buyer and the Organizer. We may, at our discretion, provide reasonable support to help the parties resolve such disputes, but we are under no obligation to do so and assume no liability for the Event.

5. Accounts & Organizer Obligations

To list Events, an Organizer must register for an account and connect a payment account as described in Section 7. You agree to provide accurate, current, and complete information when registering and to keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly at support@eventbone.com if you suspect unauthorized access.

As an Organizer, you additionally agree that:

• Your Events are lawful, accurately described, and comply with all applicable laws, regulations, venue rules, and any permits or licenses your Event requires;
• You are solely responsible for determining, collecting, reporting, and remitting any taxes, levies, or duties applicable to your ticket sales or Event, and Eventbone does not calculate, collect, or remit such taxes on your behalf unless we expressly state otherwise in writing;
• Where your Event requires you to collect Attendee names or other information about third parties, you are responsible for providing any legally required notices to, and obtaining any legally required consents from, those individuals; and
• You will honor the tickets you sell and the terms you present to Buyers, and you will handle refunds and cancellations in accordance with these Terms, our Refund & Purchase Policy, and applicable law.

6. Fees & Payment

For each paid ticket sold through the Platform, pricing works as follows:

• Ticket face price → Organizer. The face price the Organizer sets for a ticket settles to the Organizer’s connected Stripe account. Eventbone does not deduct a percentage of face value.
• Eventbone service fee — a flat $0.85 per paid ticket. Eventbone charges a flat platform service fee of $0.85 for each paid ticket sold. This fee compensates 612 Technologies for providing the Platform.
• Card processing fee → passed through to the Buyer. Stripe’s card-processing fee for the transaction is passed through to and paid by the Buyer.

All prices shown to a Buyer at checkout include all fees — the ticket face price, the Eventbone service fee, and card processing — except applicable government taxes. Where taxes apply, they are shown separately before the Buyer completes the purchase. The Buyer sees a single all-in total before paying, with no surprise fees added afterward.

Free tickets (face price of $0.00) do not incur the $0.85 service fee unless we state otherwise. We may change our fees on a going-forward basis by updating these Terms or our published pricing; changes do not affect tickets already sold.

7. Payment Processing via Stripe

Payments on Eventbone are processed by Stripe, Inc. and its affiliates (“Stripe”) using Stripe Connect destination charges. To accept payments, an Organizer must create and connect a Stripe account. By using the payment features of the Platform, Organizers and Buyers agree to be bound by the applicable Stripe agreements, including the Stripe Connected Account Agreement and the Stripe Services Agreement, as they may be updated by Stripe.

The ticket face price settles directly to the Organizer’s connected Stripe account. Eventbone does not receive, hold, or control the ticket face price as principal, and does not act as a custodian or escrow agent of event funds. Our role in the payment flow is limited to facilitating the transaction through Stripe and collecting the Eventbone service fee. Payout timing, holds, reserves, identity verification, and account eligibility are governed by Stripe and by the agreements between the Organizer and Stripe.

8. Refunds, Cancellations & Chargebacks

Refunds and cancellations are governed by our Refund & Purchase Policy, which is incorporated into these Terms. In summary:

• The Organizer bears the refund obligation. Because the ticket face price settles to the Organizer, the Organizer is responsible for funding and approving refunds of the face price, subject to applicable law.
• The Eventbone service fee is non-refundable except where required by law, as further described in the Refund & Purchase Policy.
• Insufficient connected-account balance. If an Organizer’s connected Stripe account lacks sufficient funds to cover a refund, chargeback, or reversal, the Organizer remains responsible for the full amount. We and/or Stripe may recover such amounts from the Organizer’s connected account, from future settlements, or by other lawful means, and the Organizer agrees to promptly reimburse any shortfall.
• Chargebacks. When a Buyer disputes a charge with their card issuer, the disputed amount, along with any related fees, is allocated to the Organizer who received the face price. The Organizer is responsible for responding to and bearing the cost of chargebacks relating to its Events, and agrees to indemnify Eventbone for any chargeback-related losses, fees, or costs we incur, except to the extent a chargeback results solely from our own proven failure of the Platform.

9. Prohibited Conduct

You agree not to, and not to permit others to:

• Use the Services for any unlawful, fraudulent, deceptive, or misleading purpose, or to sell tickets to illegal Events or Events you are not authorized to host;
• Sell tickets you do not have the right to sell, or misrepresent an Event, its date, location, or what a ticket entitles the Attendee to;
• Interfere with, disrupt, probe, or attempt to gain unauthorized access to the Platform, its infrastructure, or other users’ accounts or data;
• Introduce malware, scrape the Platform without authorization, or use bots to purchase or hoard tickets;
• Infringe the intellectual property, privacy, or other rights of any person;
• Use the Services to launder money, evade sanctions, or process payments unrelated to a legitimate Event; or
• Circumvent our fees or the payment flow described in these Terms.

We may investigate suspected violations and cooperate with law enforcement.

10. User Content & License

Organizers and other users may submit content to the Platform, including Event names, descriptions, images, logos, and other materials (“User Content”). You retain ownership of your User Content. You grant 612 Technologies a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute your User Content solely as needed to operate, provide, promote, and improve the Services — for example, to display your Event on its buy page or in listings. You represent that you have all rights necessary to grant this license and that your User Content does not violate these Terms or any law.

11. Intellectual Property

The Platform, including its software, design, text, graphics, and the “Eventbone” name, logo, and other Eventbone and 612 Technologies marks, are owned by or licensed to 612 Technologies and are protected by intellectual-property laws. Except for the limited right to use the Services under these Terms, no rights are granted to you. You may not copy, modify, reverse-engineer, or create derivative works of the Platform, or use our marks without our prior written permission.

12. Third-Party Services & Links

The Services rely on and may link to third-party services, including Stripe for payments, and infrastructure and communications providers. Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services or for the content of any third-party website linked from the Platform.

13. Disclaimers of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, 612 TECHNOLOGIES DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

Because Eventbone is a technology provider and not the Organizer, we make no warranty that any Event will take place, will occur as described, or will meet your expectations. Responsibility for Events rests with the Organizers who create them.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, 612 TECHNOLOGIES AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR EVENT-RELATED LOSSES, ARISING OUT OF OR RELATING TO THE SERVICES OR ANY EVENT, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Consistent with Eventbone’s role as a platform and technology provider that is not a party to the ticket-purchase contract, our total aggregate liability arising out of or relating to the Services will not exceed the greater of (a) the total Eventbone service fees you paid to us in the three (3) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

15. Indemnification

You agree to defend, indemnify, and hold harmless 612 Technologies and its officers, members, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the Services; (b) your violation of these Terms or any law; (c) your User Content; and, for Organizers, (d) your Events, including any claim by a Buyer or Attendee relating to an Event, ticket, cancellation, refund, or Attendee data you collected. This obligation survives termination of these Terms.

16. Dispute Resolution & Arbitration

Please read this section carefully, as it affects how disputes between you and 612 Technologies are resolved. This section applies to disputes between you and 612 Technologies; it does not govern disputes between a Buyer and an Organizer, which are between those parties.

Informal resolution first. Before starting a formal proceeding, you agree to contact us at hello@eventbone.com and give us at least thirty (30) days to resolve the dispute informally and in good faith.

Arbitration. If we cannot resolve a dispute informally, you and 612 Technologies agree that any dispute arising out of or relating to these Terms or the Services that is not resolved informally will be settled by binding arbitration administered by a recognized arbitration provider, before a single arbitrator, and taking place in California or another mutually agreed location, except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or confidential information.

Class-action waiver. To the extent permitted by law, disputes will be resolved on an individual basis only, and you and 612 Technologies waive the right to bring or participate in a class, collective, or representative action.

Your right to opt out. You may opt out of this arbitration agreement by emailing hello@eventbone.com within thirty (30) days of first accepting these Terms, stating your name and that you opt out of arbitration. If any portion of this section is found unenforceable, the remainder will remain in effect, and this section will be interpreted and applied consistent with applicable law, including the Federal Arbitration Act and California law.

17. Governing Law & Venue

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of California, without regard to its conflict-of-laws rules. 612 Technologies LLC is organized under the laws of California. Subject to the arbitration provisions above, you and 612 Technologies consent to the exclusive jurisdiction of the state and federal courts located in California for any matter not subject to arbitration.

18. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice (such as by email or a notice within the Platform). Changes take effect on the effective date stated in the updated Terms. Your continued use of the Services after that date constitutes acceptance of the updated Terms.

19. Termination & Suspension

You may stop using the Services at any time. We may suspend or terminate your access to the Services, or remove any Event or User Content, at our discretion — including if we believe you have violated these Terms, created risk or legal exposure, or engaged in fraudulent or harmful conduct. Where practical and lawful, we will give notice. Sections that by their nature should survive termination — including fees owed, disclaimers, limitations of liability, indemnification, and dispute resolution — survive.

20. Force Majeure

612 Technologies is not liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, epidemics, government action, war, terrorism, labor disputes, utility or internet failures, or failures of third-party services such as payment processors or hosting providers.

21. Miscellaneous

Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full effect. Assignment. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. No waiver. Our failure to enforce a provision is not a waiver of it. Entire agreement. These Terms, together with the Privacy Policy and Refund & Purchase Policy, constitute the entire agreement between you and 612 Technologies regarding the Services and supersede any prior agreements on that subject.

22. Contact

Questions about these Terms may be directed to:

612 Technologies LLC
General: hello@eventbone.com
Support: support@eventbone.com