Privacy Policy

Last updated: October 6, 2026. Effective date: October 6, 2026. Version 3.1.

This Privacy Policy explains how 612 Technologies LLC ("612 Technologies," "Eventbone," "we," "us," or "our") collects, uses, shares, and protects personal information when you use Eventbone and the websites, apps, and services we provide (the "Services"). It covers ticketing, officials operations, event staff and club time tracking, and communications. It also describes the privacy rights of California residents and how we handle information about users aged 16 and 17.

1. Scope

This Policy applies to personal information about the people who use Eventbone, including:

• organizers and the people who help run their workspaces, such as admins, assignors, site directors, mentors, and evaluators;
• officials, including junior officials aged 16 and 17, and their parents or guardians;
• event staff and club coaches;
• buyers who purchase tickets and attendees named on tickets; and
• visitors to our websites.

Organizers. Each organizer runs its own events, officials program, staffing, and club sessions in its own workspace, and decides how it uses the personal information there. For that information, the organizer is responsible for its own privacy practices, and we process the information to provide the Services to the organizer. When you buy a ticket, the organizer of that event also uses the information you give for its event under its own privacy practices.

For your account, profile, acceptance records, and security records, Eventbone decides how the information is used. For information an organizer adds to or collects through its workspace, such as assignments, pay records, evaluations, and clearance status read through the organizer's SportsEngine connection, Eventbone processes it for the organizer.

This Policy does not cover the separate privacy practices of organizers or of third-party services such as Stripe, SportsEngine, or Telegram, which handle personal information under their own policies.

2. Personal Information We Collect

What we collect depends on how you use Eventbone.

2.1 Account and contact information

Your name, email address, phone number, any aliases, your USA Volleyball and SportsEngine member IDs, the organizations and workspaces you belong to, your roles, and sign-in records.

2.2 Profile information

• Your home address. We convert it into map coordinates so we can show how far you are from each venue. We do not show your address to other officials.
• Emergency contact name and phone number.
• Shirt and shoe sizes, for event apparel.
• An optional profile photo. See Section 11.
• Directory settings: whether you appear in the directory and whether you share your phone and email there.

2.3 Officials program information

• Applications and availability: the events you apply to, the days and AM/PM waves you are available, and the organizer's decision.
• Assignments: facilities, courts, matches, and positions you are assigned to, changes, and removals.
• Ratings: your officiating level, such as Provisional, Regional, or National, and your certifications.
• Check-in: the time you checked in at a venue.

2.4 Clearance information

Your USA Volleyball membership status, SafeSport training status, background screening status, and the related dates, and whether you are suspended or not in good standing. We read these from SportsEngine and may also receive them from the organizer. We store the status and dates only. We do not receive or store background-check reports or the details behind a status.

2.5 Evaluations

Evaluations of your work on matches: scores by area, written comments, the evaluation type, and the result (for example, pass or not yet), with the name of the evaluator. An evaluator may add a private note that authorized staff can see and you cannot.

2.6 Pay and tax information

• Pay records: matches and days worked, rates, adjustments, amounts, and when and how you were marked paid.
• If payouts run through Stripe Connect in the future: your Stripe account identifier and payout status. Stripe collects your bank details and identity information directly.
• Tax information: when payouts run through Stripe, Stripe collects your legal name, address, and taxpayer identification number directly. Eventbone does not collect or store taxpayer identification numbers.

2.7 Time clock and hours

For event staff and club coaches: clock-in and clock-out times, sessions worked, hours, pay rates, and approvals.

2.8 Location at check-in

When you check in from your phone at an event, clinic, or club session and the organizer requires it, we collect your phone's location at that moment only, to confirm you are at the venue.

• For events and clinics, we use the location to confirm you are there and then keep only the time you checked in.
• For club sessions, the location, its accuracy, and your distance from the venue are kept with each clock-in and clock-out as the record of your hours.

We never collect your location in the background and never use it for anything else.

2.9 Ticketing information

• Buyer information: name, email, and phone number given at checkout.
• Attendee information: attendee names and similar details when an organizer's event requires them. A buyer may give the names of other people they are buying for.
• Transaction and ticket information: tickets bought, order totals, ticket types, the event, scan and check-in status, refunds, and disputes. Full card numbers are handled by Stripe. We do not store them.
• Wallet passes: if you add a ticket to Apple Wallet or Google Wallet, the pass details we send to that wallet.

2.10 Communications

• Messages we send you and whether they were delivered or read.
• If you connect Telegram: your Telegram user or chat ID, so we can send you messages there. We do not read your other Telegram chats.
• Messages you send us, such as support requests, and the questions you ask in Get help.

2.11 Parent or guardian information

For users aged 16 and 17: the parent or guardian's name and email address (entered by the minor), the parent or guardian's typed name as their electronic signature, their photo choice, and the acceptance details in Section 2.12.

2.12 Acceptance records

Each time you (or your parent or guardian) accept our Terms, Privacy Policy, or Code of Conduct, we record who accepted, which versions, which documents were opened before agreeing, the wording of the checkbox or button, a saved copy of the exact text, the date and time, the IP address, and the device and browser used.

Age. The first time you accept, you give your date of birth so we can confirm you are 16 or older and whether a parent or guardian must also sign. We use it to work out your age and do not store it if you are 18 or older. We keep only that you are 18 or older or, if you are 16 or 17, the date you turn 18 (or reach the age of majority where you live, if later), so that we can ask you to accept our Terms in your own name on that day. That date reflects your birth date, and we delete it once you accept in your own name.

2.13 Technical and usage information

IP address, device and browser type, approximate location derived from IP address, pages viewed, errors, and similar data collected automatically.

2.14 What we do not collect

We do not use facial recognition or collect biometric data. We do not collect government identification numbers. We do not store the date of birth of users 18 or older (see Section 2.12). We do not store full payment-card numbers or background-check reports.

3. Sources of Personal Information

We collect personal information:

• from you, when you create an account, fill in your profile, apply for events, check in, buy a ticket, or contact us;
• from organizers and their staff, such as rosters they upload, assignments, pay records, evaluations, and ticket or attendee details;
• from minors, who give us their parent or guardian's name and email;
• from SportsEngine, which gives us USA Volleyball membership, SafeSport, background screening, and good-standing status and dates;
• from service providers, such as Stripe (payment and payout status, not full card numbers), Google (map coordinates for addresses), and Telegram (your Telegram ID when you connect it); and
• automatically, through cookies and similar technologies when you use our websites and apps.

4. How We Use Personal Information

We use personal information to:

• create and run accounts and workspaces;
• sell and deliver tickets, run gate scanning and wallet passes, and handle refunds and chargebacks;
• take applications, assign officials, check people in, and show distance to venues;
• check clearance so organizers know who may work;
• record evaluations and share them with the official and authorized staff;
• keep pay records and time records, and, if offered, make payouts and prepare tax forms;
• send transactional email, in-app notifications, and Telegram messages;
• get and record parent or guardian consent for users aged 16 and 17;
• keep records that show who accepted which documents and when;
• provide support and Help answers, including with the AI tools described in Section 6;
• secure the Services and detect and prevent fraud and abuse;
• fix problems and improve the Services, mostly using aggregated or de-identified data; and
• comply with law and enforce our Terms of Service and Code of Conduct.

We do not use your personal information for targeted advertising.

5. Who Can See Your Information

• The organizer of an event or workspace you take part in, and the staff it authorizes, can see the information they need to run it. That includes your contact details, availability, assignments, check-in times, clearance status, evaluations, and pay records. An organizer sees assignments, pay records, and evaluations from its own events only.
• Other officials working the same event may see your name and your role at the event in the directory, and your phone and email only if you choose to share them. You can hide yourself from the directory. They see your photo only if the photo option is on (see Section 11).
• Evaluations are visible to you and to authorized staff, such as the organizer's admins, officials directors, evaluators, and mentors. Private evaluator notes are visible to authorized staff only.
• Your parent or guardian, if you are 16 or 17, as described in Section 12.

6. Service Providers

We share personal information with service providers that process it for us, only for the purposes we set:

• Cloudflare: hosting, database, file storage (including profile photos), and security. Cloudflare's AI service also runs two features for us: the automated check that an uploaded profile photo shows a person, and the instant answers in Get help. When you ask a question in Get help, we send Cloudflare the question you type, the name of the Eventbone page you are on, and the Help articles that match your question, so it can write an answer from those articles. We do not send your name, email address, or event records with the question, and Eventbone does not store the question. Anything you type is sent, so leave out personal details your question does not need.
• Stripe: payments, refunds, chargebacks, and, in the future, payouts. Stripe handles card and bank data directly under its own agreements.
• Resend (or another email provider we use): delivering email.
• Telegram: delivering messages to users who connect Telegram.
• Google: Google Maps turns venue and home addresses into map coordinates; Google Wallet delivers passes you choose to add.
• Apple: Apple Wallet delivers passes you choose to add.
• SportsEngine: we send identifiers such as your name, email, or SportsEngine member ID to look up your clearance status.
• Sentry: error reports, including device and browser details, used to find and fix problems.
• Anthropic: summaries of aggregated ticket-sales figures for organizers, which contain no personal information, and support. When you send a request to support, or the app sends an automatic error report for you, we use Anthropic's Claude to help investigate it and write a reply. For this, Claude sees your request, your email address, your name if the request includes it, the page, device, and app version the request came from, recent error details, and our error-monitoring records about the problem. It does not have access to your event records. Some replies are written by AI and sent without a person reading them first. Eventbone is responsible for every reply, and you can ask for a person to review any reply by emailing support@eventbone.com.

We may also disclose personal information to organizers as needed to run their events and programs; to a sanctioning body such as USA Volleyball when required for safety or compliance; to comply with law or respond to lawful requests; to protect the rights and safety of any person; or as part of a merger, acquisition, or sale of assets. We require service providers to protect personal information and use it only as we direct.

7. No Sale or Sharing for Advertising

We do not sell your personal information, and we have not sold personal information in the past twelve months, as "sell" is defined under California law.

We do not share your personal information for cross-context behavioral advertising ("sharing" under California law), and we have not done so in the past twelve months. We do not knowingly sell or share the personal information of anyone under 16. If this ever changes, we will update this Policy and offer any required opt-out before doing so.

Because we do not sell or share personal information, no opt-out is needed to stop it. We still honor Global Privacy Control (GPC): if your browser sends a GPC signal, we treat it as a valid request to opt out of any sale or sharing of personal information tied to that browser. Questions about opt-out rights can go to privacy@eventbone.com.

8. Sensitive Personal Information

Some information we collect is sensitive personal information under California law:

• Precise location, collected only at check-in, as described in Section 2.8.
• Account sign-in credentials, used only to let you sign in.

We use sensitive personal information only to provide the Services you asked for (for example, to confirm attendance, record hours), never to infer characteristics about you, and never to sell or share it. Because of that, the right to limit its use does not currently apply. If our practices change, we will update this Policy and offer a "Limit the Use of My Sensitive Personal Information" option.

9. Data Retention

We keep personal information as long as we need it for the purposes in this Policy, unless the law requires or allows longer. In general:

• Account and profile information: while your account is active and for two years after your last sign-in or activity, unless you ask us to delete it sooner.
• Profile photos: until you remove the photo or 90 days after your account is closed.
• Clearance status: until it expires or until one year after the last event you work, whichever is later, so organizers can show who was cleared to work.
• Evaluations: for three years after the evaluation. A removed evaluation is hidden from you and left out of averages, but the record is kept.
• Pay records and ticket and payment records: for seven years after the event, as needed for tax, accounting, refunds, and chargebacks. These are kept even if an event is deleted.
• Check-in location: not kept for events or clinics; only the check-in time is. For club sessions it is kept with the timesheet for as long as the club's pay records are.
• Parent or guardian consent and acceptance records: for as long as the account exists and for seven years after it closes, so we can show that consent was given.
• Age record (that you are 18 or older, or the date you turn 18): until you accept our Terms in your own name, after which we keep only that you are 18 or older.
• Support requests and replies: for two years after the request is closed. Questions asked in Get help are not stored.
• Technical and usage data: for a shorter period, or in aggregated or de-identified form.

When we no longer need personal information, we delete it or de-identify it.

10. Data Security

We use administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, change, and destruction. Access inside a workspace is limited by role and by event. Payment-card data is handled by Stripe in its PCI-compliant environment; we do not store full card numbers. No method of sending or storing data is completely secure, and we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as the law requires.

11. Profile Photos

A profile photo is optional. It is shown to other users only when the photo option is on.

• Adults choose this themselves.
• For users aged 16 and 17, a photo can be uploaded only after the parent or guardian turns the photo option on when they sign.
• A photo set to hidden is not shown to anyone else, including organizers and their staff.
• You can remove your photo or turn the option off at any time.

We do not use photos for facial recognition and do not create biometric templates. When you upload a photo, our hosting provider runs an automated check that the photo shows a person. The check does not identify you. We do not use your photo in advertising or marketing.

12. Users Aged 16 and 17

You must be at least 16 to use Eventbone. If you are 16 or 17 (for example, a junior official), you may use Eventbone only with the consent of your parent or legal guardian, who must review and agree to the Terms of Service, this Privacy Policy, and the Code of Conduct on your behalf by signing electronically. Until your parent or guardian signs, your access is limited to setting up your profile, and it is paused if they have not signed within 14 days.

How it works:

1. The minor enters the parent or guardian's name and email address, which must be different from the minor's own email address.
2. We email the parent or guardian a link. They read the documents, type their full name as an electronic signature, and agree.
3. They choose, separately, whether the minor's profile photo may be shown. It stays hidden unless they say yes.

We use the parent or guardian's name and email only to get and record their consent and to contact them about the minor's account.

Parent and guardian rights. A parent or guardian may ask to review the personal information we hold about their child, correct it, change the photo choice, withdraw consent, or have it deleted, by emailing privacy@eventbone.com. We will verify the request first. If consent is withdrawn or the information is deleted, the minor's account will be closed, but we may keep records the law requires, such as pay records and the consent record itself.

Your own rights. If you are 16 or 17, you can remove content you posted, such as your profile photo, at any time, and you can make privacy requests yourself.

13. Children Under 16

Eventbone is not for anyone under 16, and children under 16 may not create an account. We do not knowingly collect personal information from children under 16 who use the Services, and, consistent with the federal Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it. If you believe a child under 16 has given us personal information, contact privacy@eventbone.com.

A buyer may name a child as the attendee on a ticket. That information comes from the buyer, not the child. Where an event involves minors, the organizer is responsible for any consents it needs from a parent or guardian.

14. Your California Privacy Rights

If you are a California resident, you have these rights, subject to some exceptions. We honor these requests whether or not the CCPA applies to us:

• Right to know and access: to ask what categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of third parties we disclose it to.
• Right to delete: to ask us to delete personal information we collected from you.
• Right to correct: to ask us to correct inaccurate personal information.
• Right to opt out of sale or sharing: although, as noted, we do not sell or share personal information.
• Right to limit use of sensitive personal information: although, as noted, we do not use it for purposes that trigger this right.
• Right to non-discrimination: we will not treat you differently for using any of these rights.

Some information may be exempt from deletion. For example, we may need to keep pay records, payment records, clearance records, and acceptance records to meet legal obligations, resolve disputes, or show that consent was given. Where an organizer controls the information, we may pass your request to that organizer or ask you to contact them.

15. How to Exercise Your Rights

You may send a privacy request by:

• Email: send it to privacy@eventbone.com with enough detail for us to understand it.

Verification. To protect your information, we will take reasonable steps to confirm who you are before acting on a request, usually by asking you to confirm information we already have, such as the email on your account or purchase. We use information given in a request only to verify you and respond.

Timing. We will acknowledge your request within ten (10) business days and respond within forty-five (45) days. If we need more time, we may extend by another forty-five (45) days and will tell you why.

Authorized agents. You may use an authorized agent to make a request for you. We may ask the agent for proof of authorization and may ask you to confirm your identity with us directly.

16. Do Not Track and Global Privacy Control

Some browsers offer a "Do Not Track" (DNT) setting. There is no industry standard for DNT signals, and we do not currently respond to them. As described in Section 7, we do honor Global Privacy Control (GPC). This disclosure is made under the California Online Privacy Protection Act (CalOPPA).

17. Cookies and Similar Technologies

We use cookies and similar technologies, such as local storage, to run our websites and apps, keep you signed in, remember your preferences, secure the Services, and understand usage. Some are strictly necessary for the Services to work. You can control cookies in your browser settings, but turning some off may affect how the Services work.

18. Acceptance Records

We keep a record of each acceptance of our Terms, this Policy, and our Code of Conduct, including the saved text of the version accepted, as described in Section 2.12. We keep these records as proof of what was agreed, by whom, and when, and may use them to resolve disputes or respond to legal requests.

19. Changes to This Policy

We may update this Policy. When we make a material change, we will update the "Last updated" date, tell you by email or in the app, and ask you to accept the new version the next time you sign in. We also ask everyone to review and accept the current documents once each season, which starts on September 1 of each year. For users aged 16 and 17, we will ask the parent or guardian to accept again.

20. Contact

For privacy questions or to use your rights, contact:

• 612 Technologies LLC
• Privacy requests: privacy@eventbone.com
• General: hello@eventbone.com
• Mailing address: 612 Technologies LLC, c/o Northwest Registered Agent, 2108 N St, Ste N, Sacramento, CA 95816